OCSA CEO Dave Bryans Retires
The Ontario Convenience Stores Association (OCSA) recently announced that Dave Bryans is stepping...
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Customers Expect Well-Maintained Washrooms
By Angela Altass How clean and well-maintained are your store’s washrooms? Customers pay attention...
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Future of Convenience: Navigating Innovation at the Atlantic Convenience Expo
The Atlantic Convenience Expo (ACE) stands as a beacon of innovation and opportunity in the...
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Revolutionizing IBA Carwash Customer Experiences with a Mobile App
Transactions at in-bay automatic carwashes are fairly straightforward. A customer pulls up to an...
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Dryers and Vacuums Keep Customers Coming Back
A carwash experience involves more than just washing a car. To satisfy today’s consumer, the drying systems and vacuums need to be top-notch as well.
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Adding further “Convenience” to Convenience Stores Starts at the Register
The entire purpose of convenience stores is right there in the name – convenience. These stores exist to make life easier for consumers needing a quick snack, a few household items, and maybe a magazine or two, without the need to navigate the labyrinth of modern day grocery stores.
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Report: The Future of Fueling Is Better Consumer Experiences
Retaining frequent fuelers and earning new customers requires fuel and convenience retailers to...
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Unleashing Convenience: The Rise of Self-Serve Pet Wash Stations in C&G Retail
Pet wash stations have become a welcome addition to the convenience and gas channel, offering a unique and convenient service that caters to the needs of pet owners on the go. These self-serve pet washes have gained popularity in recent years, as more people consider their pets not just as companions but as part of the family.
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Delivering on Consumer Expectations
Online ordering capabilities, with options for delivery or pick-up, is no longer considered an extra shopping perk for consumers; it’s an expectation.
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HostMilano Showcases Innovations for C-Stores
For five days in mid-October, the population of Italy’s fashion and financial capital swelled by 300,000 to welcome HostMilano 2023, the biennial international hospitality expo featuring more than 2,100 exhibitors from 50 nations showcasing products across the professional catering, vending, and restaurant technology sectors.
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